# PagerDuty MCP Server: Let AI Manage Incidents and On-Call
PagerDuty is the backbone of incident response for thousands of engineering teams. When your AI agent can check on-call schedules, acknowledge incidents, and query service health, it becomes a force multiplier during outages.
With DataFaucet, you can create a hosted PagerDuty MCP server in 60 seconds. No PagerDuty API token setup, no REST client configuration, no code.
Once connected, your AI tools gain these capabilities:
DataFaucet opens PagerDuty in a cloud browser. It captures every API call behind your clicks, then packages them into MCP tool definitions.
app.pagerduty.com in DataFaucetConnect from any MCP client:
claude mcp add my-pagerduty https://datafaucet.dev/api/mcp/YOUR_SERVER_IDOnce your PagerDuty MCP server is live:
PagerDuty has Slack integrations and mobile apps. An MCP server gives you something different: AI-native access that works inside your coding environment.
| Approach | PagerDuty Slack Bot | DataFaucet MCP Server |
|---|---|---|
| Works in | Slack only | Claude, Cursor, Windsurf, Codex, any MCP client |
| Actions | Limited (ack, resolve) | Any operation you captured |
| Context | Isolated from code | Available while you're debugging |
| Automation | Requires Slack workflow | AI can chain with other tools |
| Custom queries | No | Full search and filter capability |
When you're debugging in Cursor and an incident fires, you can acknowledge it, check related services, and pull recent similar incidents without leaving your editor.
Incident triage: "List all open incidents. Which ones are P1? Who's assigned to each?"
On-call handoff: "Who's on-call for platform after 6pm? Add a note that the Redis issue is being monitored."
Post-mortem research: "Find all incidents for the checkout service in the last 30 days. How many were related to timeouts?"
Status check: "Any open incidents right now? If not, what was the last one resolved and when?"
The real power comes from combining PagerDuty with your observability stack:
Your AI agent becomes the bridge between alerting, observability, and action.
Your PagerDuty MCP server connects to Claude Desktop, Cursor, Windsurf, Codex, and any MCP-compatible client. Check incidents from Claude, acknowledge alerts in Cursor, query on-call from Windsurf.
Create your PagerDuty MCP server in 60 seconds. Free tier includes 3 servers, no credit card required.
Related: Grafana MCP Server for dashboards, Datadog MCP Server for metrics, Sentry MCP Server for errors, Slack MCP Server for communication, Jira MCP Server for issue tracking.
Create your PagerDuty MCP server in 60 seconds.
Try with PagerDuty →Point DataFaucet at PagerDuty and get a working server in 60 seconds.
Create PagerDuty server free →After creating, add to Claude Desktop:
"pagerduty": {
"url": "https://datafaucet.dev/api/mcp/YOUR_ID/sse"
}Turn Backstage into an MCP server. AI agents can search the software catalog, check TechDocs, and query ownership from Claude, Cursor, or Windsurf.
Turn Harbor into an MCP server. AI agents can search images, check vulnerabilities, and manage repositories from Claude, Cursor, or Windsurf.
Turn TeamCity into an MCP server. AI agents can check build status, trigger pipelines, and query deployment history from Claude, Cursor, or Windsurf.
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